Clothing & mug printing - personalised and custom-designed

 

AMOJO DESIGNS LTD TERMS AND CONDITIONS

 

 

 

• Delivery charges and estimated timescales are as specified via e-mail quote.

 

• As each Amojo Designs Ltd item is customised for the specific customer, only faulty goods can be returned. Goods must be returned within 14 days of receipt for an exchange or refund.

 

• If a customer requests pressing/printing onto customer-supplied garments, Amojo Designs Ltd cannot guarantee the longevity of such pressing/printing. If a print/vinyl peels after pressing onto supplied garments within four (4) months of delivery, it will be at Amojo Designs Ltd's discretion to offer a discount on next order in compensation for such peeling, up to a maximum discount of 15%, but NO refund shall be made.
  Peeling after six (6) months or longer shall be deemed to be fair wear and tear, particularly on branded work clothing, and as such will not be compensated.

 

• Refunds will only be made to the original credit/debit card or PayPal account.

 

• You have the right to cancel a contract, but as Amojo Designs Ltd produces customised items specific to the customer, there must be a valid reason for the cancellation. If items have been produced or the order processed prior to the cancellation then a charge will be incurred. Amendments made after the order has been processed will also incur an extra charge.

 

• If you wish to cancel an order, please write or e-mail us clearly stating your full details and cancellation instructions. Please note the customer cannot cancel the order after delivery if any of the goods are made to the customer’s specifications or are clearly personalised.

 

• Once you have cancelled the contract, you have a legal "duty of care" to take good care of the goods. You must return the goods to us at your expense to the address below. We would advise that you use a recorded delivery service for small items and an insured courier service for larger items. Please mark all parcels clearly with your returns number.

 

• The full regulations can be viewed at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

• We have made every effort to display as accurately as possible the colours of our products that appear on the page. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Your print colour choice will be implemented where possible. Any name/number options will be printed in the colour you have requested. Where possible we will incorporate your colour choice in your front print.

 

• All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Garment sizes differ as manufacturer's sizes vary, and bodies and people's perception of their sizes vary. Amojo Designs Ltd cannot be held responsible for sizes ordered by the customer, which are then deemed incorrect for specific individuals once the goods are printed and dispatched.

 

• We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the page are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions. An order is considered confirmed only after it has been dispatched to the customer.

 

• All order details, including printing and garment specifications, delivery addresses, dates required and contact details must be submitted IN WRITING by the customer, either via the website or email. Amojo Designs Ltd cannot be held responsible for any omissions, non- or late deliveries or disputed garment specifications where the customer has not submitted their order in writing before order processing. We therefore strongly advise customers to order via the website or if orders are made over the telephone, customers must ensure a written confirmation is emailed or posted.

 

• Prices are subject to change without notice. 

 

• Goods are subject to availability. As there is a delay between the time the order is placed and the time the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you via e-mail as soon as possible.

 

• If you place an order request on our Facebook page we shall pm you an acknowledgement of your intended order. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

 

• We reserve the right to refuse an order. Non-acceptance of any order may result from one of the following:
  - The product ordered being unavailable from stock.
  - Our inability to obtain authorisation of payment.
  - The identification of an error within the production information (including price).

 

• If there are any problems with your order we shall contact you via phone or e-mail. We reserve the right to reject any offer to purchase by you at any time.

 

• The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England. Your statutory rights are not affected.

 

• We will take all reasonable care, in so far as is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website. We strongly recommend that customers only use PayPal to make payments to Amojo Designs Ltd.

 

 

• Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been processed a charge may be incurred, in cases where our costs cannot otherwise be recovered.

 

Amojo Designs Ltd,

64 Simmonds Close,

Binfield, Bracknell.

RG42 1FL.

01344 310034 / 07789 502243